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Last Update: 20 July 2019

Terms of Use and Service

These Terms of Use (“Terms”) is owned, operated and managed by Pure Wellness Studio Singapore Pte. Ltd (“Pure Wellness”, “we”, “us” and/or “our”) and governs your relationship with us, including but not limited to, the access and use of our website at URL www.purewellnessstudio.sg (the “Site”) to manage your account, bookings, communication, purchases and registration with us as well as the use of the Pure Wellness services at our studio(s) (the “Services”) located at 70A Duxton Road, Level 2.

These Terms are not intended for residents outside of Singapore. Please read these Terms carefully. If you do not accept the Terms stated herein, do not use this Site. By using this Site and/or our Services, you indicate your acceptance to be bound by these Terms. The term “you” as used in these Terms refers to all individuals accessing this Site for any reason.

We reserve the right to change or otherwise modify these Terms by posting an update on this page at any time in our sole discretion without notice to you. You understand and agree that your continued access or use of this Site and our Services signifies your acceptance of the revised, updated and modified Terms.  We highly recommend you to return to this page regularly to stay informed of the most current version of these Terms.  If you disagree with the changes to these Terms, you should discontinue your use of the Site, or if you have registered as a member, cancel your registration.


‍‍Pure Wellness and its affiliates do not provide medical advice, education or treatment. The information provided on this Site is for general information purposes only and does not address individual circumstances or medical conditions nor is it intended to be a substitute for professional medical advice, diagnosis or treatment. It may NOT be right for you and should not be relied upon in making decisions about your health.  You should always consult your doctor for medical advice.  


‍The Site contains a range of information and tools about health and wellness. Most of this information is supplied to us by third-parties. While we filter the contents to a certain degree, we accept no responsibility for the information supplied. In addition, user-generated content submitted is not reviewed or verified by us. While we encourage our users to share their experiences and points of view online, our user-generated content is personal, and will not be subject to a review process. We therefore urge you to take care when evaluating this content. Everything we offer on the Site is referred to in these Terms and Conditions collectively as "the Conditions." 


You acknowledge and agree to only use this Site and our Services (including our studio(s)) for lawful purposes and in a responsible and co-operative manner. If we discover you to be in breach of these Terms, we reserve the right to take appropriate action against you including but not limited to prohibiting you from accessing and using this Site, removing your account under our Service, deny you the Services and use of the Studio and/or to action against you.

‍When you register for an account with us and/or purchase a membership/package to use our Services,  you are required to provide your name, email address and a password. These are your credentials for accessing Services that are only available to members ("Credentials").


  • use another's personal information, including name, login details or password without permission;
    make any fraudulent, speculative or false enquiries, bookings, reservations or requests using the Site;
    use the Site while impersonating another person;

  • post or transmit to or via the Site any unlawful, threatening, defamatory, libellous, obscene, indecent, inflammatory or pornographic material or any material that could give rise to civil or criminal proceedings;

  • tamper with, hinder the operation of or make unauthorised modifications to the Site;

  • delete data from the Site without our permission;

  • knowingly transmit any virus or other disabling feature to the Site;

  • breach any third party's rights (including intellectual property rights and obligations of confidentiality owed to third parties) or infringe any laws in any jurisdiction in using this Site;

  • frame this Site as part of another site or cache this Site for commercial benefit;

  • commit any act that may amount to a criminal offence or civil breach of any other jurisdiction;

  • attempt to do any of the above acts; or

  • knowingly permit another person to do any of the above acts.



The functionality provided on the Site may include interactive communication facilities such as blogs, discussion groups and other communication forums where individuals may submit or post reviews of experiences, ratings, comments and other information (collectively, “Interactive Facilities”). You are solely responsible for your use of any such Interactive Facilities and agree that you use them at your risk.

You agree that, by submitting, posting or otherwise providing any message, blog, data, information, recommendations, opinions, reviews, news articles, text, music, sound, photos, video footage, art, illustrations, imagery, design, graphics, logos, audio clips and images, code or other material (“Content”) to or through the Site (including by using Interactive Facilities), You:

  • grant to us and our affiliates (including, without limitation, our related entities) a worldwide, nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, broadcast, communicate, create derivative works from, publicly display and perform such Content throughout the world in any media, for any purpose whatsoever, including, without limitation, a commercial purpose, without any compensation or remuneration to You (“Licence”);


  • expressly acknowledge that we may sub-license our rights under the Licence to third parties who may make use of the Content consistent with the Licence including, by way of example, on websites, in a written publication, compilation of works, training materials, film, television program, script or screenplay of either ourselves or a third party expressly authorised by us;


  • grant us and our affiliates and sub-licensees the right to use your name or any other name that you submit in connection with such Content, at our discretion;


  • waive any entitlement to any moral rights you may have as an author of the Content (and warrant that you have obtained a waiver of moral rights from any person who may have such rights in the Content); and


  • agree that we are under no obligation to treat the Content as confidential or private information


  • acknowledge that there are inherent risks with interacting via online platforms such as safety issues, identity thefts, privacy disclosure and financial scams. You agree and accept to participate our online platform at your own risks and relieve us from any losses, claims, damages and injuries that you may suffer as a result of the inherent risks.


We are not responsible for checking, cross-referencing and/or examining whether any materials published through the Interactive Facilities are infringing any copyright or intellectual property of a third party. We will not be responsible for any copyright or intellectual property infringed by a third party through copying, reposting, transmitting and/or rewriting the materials published through the Interactive Facilities.

We reserve the right to, at our absolute and unfettered discretion, remove, screen, edit or refuse to post without notice any Content submitted to, posted or stored on the Site at any time and for any reason. We accept no responsibility or liability for any Content posted, stored or uploaded by You or any third party, or for any loss or damage to any such Content. We accept no responsibility for statements, representations or other Content provided by You or other users of the Site, including individuals using Interactive Facilities. We reserve the right to disclose any Content as necessary to satisfy any applicable law, regulation or lawful request. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary or other right or loss or damage in connection with your use of the Website and submission of Content.

For the avoidance of doubt, these Terms do not restrict your rights to re-use Content you have posted or otherwise provided to or through the Site.


You warrant that:

  • you are of legal age to use this Site and create legal binding obligations for any liability you may incur as a result of using this Site;

  • you are responsible (financially and otherwise) for all uses of this Site by you and those using this Site using your login details, including your password; and

  • the information you supply via the Site will be accurate and not misleading, deceptive or likely to be misled or deceive


You indemnify us and our officers, employees and agents against all losses, costs, damages, claims and expenses arising from:

  • any breach of these Terms by you;

  • any act or omission by you or an officer, employee or agent of you; or

  • any claim, action, demand or proceeding by a third party against us or our officers, employees or

  • agents caused or contributed to by you or an officer, employee or agent of you.



We will handle your personal information in accordance with the terms and conditions set out in our Privacy Policy which is posted on the Site.

You consent to the transfer of this information to and within Singapore or other countries for processing and storage by us. At all times we retain the right to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

We may disclose aggregated information about users and use statistics relating to the Site and aggregated information about our sales and trading patterns to others.

We will not be responsible for any losses or repercussions caused by the disclosure of your personal information through your own act of omission or doing via our website.


‍We may from time to time add new Services, substitute a new Service for an existing Service, or discontinue an existing Service. Information about new Services will be included on the Site, and the use of new Services will be governed by these Terms and Conditions.


To make a booking for a session of our Services, you can sign up for an account on the Site and purchase a session or package. Bookings can also be made directly by walking into our studio or contacting us.

As spaces are limited, we strongly recommend you make a reservation to reserve a session at our studio through the Site or by calling us. Reservations can be made up to 2 weeks in advance. 

Please arrive at the studio on time or the duration of your session may need to be shortened for other customers who may have booked the next session. If you are running late for your booked session, please call us to inform us. If you are late by more than 15 minutes for a booked session, we will assume that you are not coming and are entitled, in our sole discretion, to either (1) charge you for the session, (2) deduct a session from your package or (3) give your session slot to walk-ins or other customers.


You are able to cancel your class booking without any charges or loss of classes from your package up until six (6) hours prior to each booked session. Should you not cancel a session within this time, or simply fail to show up for a booked session, we reserve the right to automatically deduct the session from your package and/or charge you for the session. Cancellations can be made through the Site, by walking in or by contacting the studio.


All sessions and packages purchased are final and non-refundable.

Purchases of sessions or packages can be made online on our Site or directly at our studio. For online payments, we accept Visa, Mastercard, and American Express. At the studio, you can make a purchase via Cash. All sessions and packages are subject to a limited time period for use and will expire from the first activation date as follow:

  • Introductory Offer: 1 month expiry

  • 5 Pack Sessions: 2 months expiry 

  • 10 Pack Sessions: 4 months expiry

  • 20 Pack Sessions: 6 months expiry

The Introductory Offer is for your exclusive use and cannot be shared with any third parties. Packages can be shared amongst you and one other person only. You cannot gift your sessions, redeem them for cash, or resell them to any third party. Pure Wellness sessions shall only be purchased on our Site or at our studio (“Approved Channels”). If you purchase any session or package outside of our Approved Channels, you do so at your own risk and these sessions will strictly not be honoured for use of our Services. We reserve the right in our sole discretion to change the prices of our Services including the prices of sessions and/or packages.

You may request for an extension of your package prior to its expiry but we do not guarantee an extension will be granted unless valid reasons are provided and only on a case-by-case basis.


All retail and merchandise sales are strictly non-refundable and non-exchangeable.


While we have installed reasonable security arrangements including CCTVs which have been placed visibly in and around the studio, you shall be solely responsible for safeguarding your personal property when you visit our studio and during your session. Regardless of care taken to avoid loss, Pure Wellness shall not be liable or responsible for any damage, theft, loss, or destruction of your personal property within our studio, and shall not be obligated to compensate you for the same.


We reserve the right to deny you access to the use of the Services if we believe that doing so would put your health or your wellbeing at risk or put the health or wellbeing of someone else at risk. By purchasing and attending sessions, events, activities, and other programs which may be offered by us and using the premises, facilities and equipment at the studio, you acknowledge and agree, on behalf of yourself and your next-of-kin, assigns and personal representatives, that there are inherent risks and dangers in using the infrared saunas at our studio. You acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries and that Pure Wellness will not be liable for any injury or damage should you choose to participate. Pure Wellness Studio at all times reserves the right to refuse to refund all or any portion of any deposit or payment or cancel any payment due and owing if the Purchaser fails to fully comply with our policies or violates the Terms of this Site.


‍You may not use any robot, spider, scraper or other automated means to access the Site or Services for any purpose without our express written permission.


‍Certain Services on the Site may have additional terms (such as policies and guidelines) that will further govern your use of that particular Service and supplement these Terms and Conditions. If you choose to register for or access any such Service, you will be presented with any relevant additional terms and conditions at that time. By using those Services, you agree to comply with such additional guidelines and rules.


‍We may link other sites on our Web. We are not required to maintain or update these links. These links are provided for your convenience only. It does not mean that we have reviewed these sites or that we endorse them. We are not responsible for the content of other sites, even if we link to them and we are not recommending these sites or their products or services to you.

We make no warranties and accept no liability if you suffer any loss or damage in relation to material contained on external sites or using another's product or services.


‍You generally do not need to obtain permission from Pure Wellness Studio Singapore to put a text link on your site that links back to the Site. We reserve the right to revoke permission to the link at any time in our sole discretion. If we revoke such consent, you agree to immediately remove and disable any and all of your links to the Site. In the absence of a written agreement with us specifying how you may link to the site, contact us for guidelines on how you should display the link.


‍You may not use contact information provided by our users, or harvest information about our users, for the purpose of sending, or to facilitate the sending, of unsolicited bulk communications such as SPAM or SPIM. You may not allow others to use your account to violate the terms of this section. We may terminate your access to the Site immediately and take other legal action if you or anyone using your Credentials violates these provisions.


‍All of the Content available on or through the Services and/or the Site is owned by us, and our contributors, and is protected by copyright, trademark, patent and trade secret laws, other proprietary rights, and international treaties, and also may have security components that protect digital information. We give you permission to use the Content for personal, non-commercial purposes only. You may also print, download, and store articles and other information for your own convenience, but you may not distribute, re-publish (except as permitted in this paragraph), sell, mine, exploit, frame or scrape any of the Content, or exploit the Content for commercial gain.


‍We may offer competitions on the Site. Competitions shall be governed by specific rules accessible from the page offering the competitions and will be presented to you at the time you choose to participate.

From time to time we may run promotions and/or discounts including but not limited to the distribution of promotional vouchers and codes that may be used on the Site or for our Services. Discounts and promotions are valid for the specified period stated on the Site or through our communication channels and can only be redeemed once and may not be used in conjunction with other discounts or promotions vouchers. We reserve the right to exclude parts of our Services or offerings from such discounts and promotions.


‍The Site and Services, including the information provided on the Site, are designed for and intended for users in Singapore only. We make no representation that the Site or Services are applicable to, appropriate for, or available to users in locations outside Singapore. Accessing the Site and Services from territories where the content is illegal is prohibited. If you choose to access the Site and Services from a location outside Singapore you do so, on your own initiative and you are responsible for compliance with local laws.


‍We provide the site and the services "as is", "with all faults" and "as available." we and our suppliers make no express or implied warranties or guarantees about the services. To the extent permitted by law, we and our suppliers disclaim implied warranties that the services are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing. We and our suppliers do not guarantee that the results that may be obtained from the use of the services will be effective, reliable and accurate or meet your requirements. We do not guarantee that you will be able to access or use the services (either directly or through third-party networks) at times or locations of your choosing. We and our suppliers also do not guarantee the satisfaction of government regulations requiring disclosure of information on prescription drug products. No oral or written information given by a Pure Wellness Studio Singapore Pte. Ltd representative shall create a warranty. You use the site and the services at your own risk.


‍This site and the services offer health, fitness and nutritional information, but are designed for educational purposes only. You should not rely on this information as a substitute for, nor do they replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a health-care professional. Do not disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read on this site. The use of any information provided on this site is solely at your own risk. Nothing stated or posted on this site or available through any services are intended to be, and must not be taken to be, the practice of medical or counseling care. Developments in medical research may impact the health, fitness and nutritional information that appear here. No assurance can be given that the information contained in this site will always include the most recent findings or developments with respect to the particular material. Your access or use of this Site and the Services does not create in any way a practitioner/patient, confidential, or privileged relationship, or any other relationship that would give rise to any duties on our part or the part of our contributors. We do not recommend or endorse any specific tests, health-care professionals, procedures, opinions, or other information that may appear on the Site. If you rely on any of the information provided by this Site, its employees, or its guests or visitors, you do so solely at your own risk.‍


‍Your sole and exclusive remedy for any dispute with us or our contributors is the cancellation of your registration. We shall not be liable for any indirect, special, incidental, consequential or exemplary damages arising from your use of or inability to use the site and services.


‍This contract and any supplemental terms, policies, rules and guidelines posted on the Site and the Services constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.


These Terms shall be governed by and construed in accordance with the laws of Singapore. All disputes, controversies or differences ('dispute') arising out of or in connection with this contract, including any questions regarding its existence, validity or termination, shall first be referred to mediation in Singapore, in accordance with the Law Society Mediation Rules for the time being in force.


‍All trademarks appearing on the Services are the property of their respective owners, including, without limitation, Pure Wellness Studio Singapore Pte. Ltd. No right, license or interest to such trademarks is granted to be used by you by this Agreement.

The trademarks of Pure Wellness, whether registered or unregistered, including any reference to the Pure Wellness name, logo and insignia, are our exclusive property and may not be used by you for any reasons other than as expressly permitted by these Terms. You have the limited right to view and use our Site for the sole purpose of making session bookings, purchases, or other personal use. Save for the aforementioned purposes in this paragraph, all other use of the materials on this Site by you without our prior express consent is strictly prohibited. If you are discovered to be in breach of this clause, we reserve the right in our sole discretion to immediately suspend, deny, block or remove your access to our Site and/or your Pure Wellness membership account, or any portion thereof, at any time.


You agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent, other affiliated companies, and suppliers, from all liabilities, claims and expenses, including attorney's fees that arise from your use or misuse of the Site and the Services. We reserve the right to assume control of the defence of any third party claim that is subject to indemnification by you, in which event you will cooperate with us in assisting any available defences.

You further release Pure Wellness from, and agrees to indemnify Pure Wellness in respect of any third party claims, action, suits, demands, costs and expenses for damage or injury to person or property arising directly or indirectly out of the use of the Services Purchased.


By email: info@purewellnessstudio.sg

In Writing: 70A Duxton Road, Level 2, Singapore 089529